Shipping policy

Shipping Policy

Thank you for shopping with ResinOddities!

We're an independent creative business based in Lincolnshire, England, carefully preparing and packaging each order to ensure your creations arrive safely.

UK Delivery

We currently offer:

  • Standard UK Delivery: Β£3.99

  • FREE UK Delivery: On orders of Β£50 or more

Delivery charges are calculated automatically at checkout.

Processing Times

Orders are normally prepared and dispatched within 1–3 working days.

Personalised or made-to-order items may require additional preparation time. Any longer processing times will be communicated where applicable.

Delivery Times

Standard UK delivery is estimated at 3–5 working days after dispatch.

We primarily use Evri for deliveries, although alternative couriers may occasionally be used.

Delivery estimates are not guaranteed. Your statutory delivery rights remain unaffected.

Packaging

Every order is packaged carefully to help protect your purchases during transit.

Our creations often feature delicate details, so we take extra care when wrapping and securing them.

We want your new octopus, snake or seahorse arriving in one piece, not having its own adventure around the delivery van!

Damaged or Missing Parcels

If your order arrives damaged, please contact us as soon as possible, preferably with photographs of the item and packaging.

If your parcel hasn't arrived within the expected timeframe, please get in touch so we can investigate.

ResinOddities remains responsible for your order until it is delivered to you or someone you have nominated to receive it, in accordance with UK consumer law.

Delivery Addresses

Please check your delivery address carefully before completing your purchase.

If you notice an error, contact us as soon as possible. We cannot guarantee address changes once an order has been dispatched.

International Shipping

International delivery is not currently available through our Shopify checkout.

Contact

For shipping enquiries, please contact ResinOddities using the contact details provided on our website.