Terms of Service

Welcome to ResinOddities

ResinOddities is an independent creative business based in Lincolnshire, England, offering decorative artwork, ornaments, gifts and accessories.

By placing an order through our website, you agree to the following terms.

Products

Our individually created pieces may feature slight variations in colour, pattern and finish. We aim to photograph and describe every product accurately, although colours may appear differently depending on your screen.

Product measurements are approximate unless otherwise stated.

Decorative products are not toys unless specifically identified as suitable for children.

Orders and Payment

All prices are displayed in pounds sterling (GBP).

Payment must be completed through the secure checkout before an order is processed.

An order acknowledgement does not necessarily constitute acceptance. We reserve the right to cancel orders where a product is unavailable or an obvious pricing error has occurred. Any payment received for a cancelled order will be refunded.

Delivery

We currently offer UK standard delivery at £3.99, with free UK delivery on orders of £50 or more.

Estimated delivery times are provided at checkout. We will notify customers of significant delays.

Our delivery obligations and your rights remain subject to applicable UK consumer law.

Returns and Refunds

Customers have statutory cancellation rights for most online purchases. Please refer to our Returns & Refunds Policy for details.

Personalised or made-to-specification products may be excluded from change-of-mind cancellation rights.

Nothing in these terms affects your statutory rights concerning faulty, damaged or misdescribed goods.

Product Care

Decorative items should be handled carefully and kept away from excessive heat, prolonged direct sunlight and situations where they could fall or become damaged.

Wall decorations must be mounted securely using fixings appropriate for the item and wall surface. Unless expressly stated, permanent wall fixings are not supplied.

Intellectual Property

Product photographs, original artwork, designs and website content belonging to ResinOddities must not be reproduced or used commercially without permission.

Privacy

Personal information is handled in accordance with our Privacy Policy.

Governing Law

These terms are governed by the laws of England and Wales, without limiting any mandatory consumer protections that apply to you.

Contact

For enquiries about orders, products or these terms, please use the contact information provided on our website.